Privacy Policy

This Privacy Policy describes how SettersReplacement ("We", "Us", "Our") collects, uses, and discloses information when You use this website and the appointment setting service it provides (the "Service"), and how We handle the customer lists businesses give Us to run their campaigns.

Who We Are

The Service is operated by [[LEGAL_ENTITY]]. Contact details are at the end of this policy.

What We Collect

We collect information in three ways:

• The sign-up form. Your first and last name, email address and mobile phone number, plus the consent You give on that form and the time You gave it.
• The booking questions. Your business name and what You tell Us when You book. These are what We use to prepare for Your call.
• How You use the site. Our own first-party analytics script records the pages You view here, the link or campaign that brought You, Your IP address and derived network information, Your browser and device type, and which pages and links You use. If You use the contact form or the site chat, We keep what You send.

Our script honors the Global Privacy Control (GPC) browser signal: when GPC is enabled, no visitor analytics are collected for that visitor.

How We Use Data

• To hold Your call and provide the appointment setting service You ask for.
• To pass Your details to partner companies, as described in the consent on the sign-up form.
• To contact You about Your call and Our services, as described in the consent on the sign-up form.
• To provide, maintain, and improve the Service.
• To detect, prevent, and investigate fraud, abuse, or security issues.
• To comply with legal obligations.

Data Sharing

We may share data with:

• Partner companies. A partner that helps deliver the Service may receive Your name, email address, phone number and answers so it can follow up. With the consent You give on the sign-up form, We and Our partners may contact You by email, text message and phone, including automated and prerecorded messages, about Our services. Each partner handles Your information under its own privacy policy.
• Service providers who help Us operate the Service (hosting, email delivery, network security, mapping, and an AI provider that processes the text typed into the site chat), bound by confidentiality obligations and given only what they need.
• Law enforcement or regulators when required by law or to protect Our rights, users, or the public.
• A successor entity in the event of a merger, acquisition, or asset sale, with notice on this page.

Sharing Your information with partners who may market to You can count as a "sale" or "share" under some state privacy laws. You can opt out at any time using the contact details below.

Customer Lists We Handle for Businesses

When a business hires Us, it gives Us a list of its own leads, customers and inquiries so We can contact them on its behalf. For that information We act as the business's service provider:

• We use it only to run that business's campaigns: sending messages in the business's name, reading and answering replies, and booking appointments on its calendar.
• We do not sell it, share it with partner companies, or use it for anyone else's marketing.
• Anyone who replies STOP, or asks to stop any other way, is not contacted again for that business on any channel.
• Questions about how a business got Your information go to that business. You can also contact Us: We will pass the request along and honor any opt-out right away.

Text Messages

Whatever else this policy says, We do not sell or share mobile opt-in information or SMS consent with third parties for their own marketing or promotional purposes. Our text messaging terms are in Our SMS Terms.

Cookies and Tracking Technologies

This site sets a session cookie so forms work and so a signed-in administrator stays signed in, and Our own first-party analytics identifier so We can recognize a returning visit to this site. We set no advertising cookies. The full list is in Our Cookie Policy.

Opting Out of Messages

Reply STOP to any text message to stop texts. Use the unsubscribe link in any email to stop emails. To stop calls, or to opt out of everything at once, contact Us using the details below. Partners You have already been introduced to may need to be asked directly.

Data Retention

We retain account and service records for as long as We have a business reason to, and delete them on a rolling basis thereafter. You can ask Us to delete Yours sooner.

Data Security

We use commercially reasonable technical and organizational measures to protect data, including encryption in transit. No method of transmission or storage is 100% secure, and We cannot guarantee absolute security.

Your Rights

Depending on Your jurisdiction, You may have rights to access, correct, delete, or export Your personal data, and to object to or restrict certain processing, including rights under the CCPA/CPRA and GDPR. To exercise these rights, contact Us using the details below. We honor these requests regardless of where You live.

To tell Us not to sell or share Your personal information, use the Your Privacy Choices page. Obtaining appended information from data providers and sharing leads with partner companies for compensation may count as a "sale" or "sharing" of personal information under California law, and that page is how You opt out of it. No account is needed and We do not verify identity for that request. Browsers sending the Global Privacy Control signal are treated as opted out of tracking on this site.

Children's Privacy

The Service is meant for business owners and other adults. It is not directed to individuals under 18, and We do not knowingly collect personal data from them.

International Transfers

Data may be processed and stored in the United States and other countries where We or Our service providers operate. By using the Service, You consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.

Contact Us

• By email: [[CONTACT_EMAIL]]
• By mail: [[LEGAL_ENTITY]], [[MAILING_ADDRESS]]